Principal Initiatives

Based on the concept that safety is the ultimate priority, Daifuku promotes safety management initiatives throughout the whole group and amongst its suppliers. In order to eradicate workplace accidents, it is essential to eliminate danger in our offices, with on machinery and equipment and within on work by risk assessment, as well as by entrenching a "corporate culture that ranks the safety and health of its employees as the highest priority" through safety training education at each stage of occupational life.

Initiative Materiality and relationship to SDGs

SDGs pursued by Daifuku

Crown SportsSDGs pursued by Daifuku

Crown SportsMateriality

  • Eliminate workplace accidents and serious accidents

Crown SportsCSR Action Plan KPIs and targets for 2020

  • Frequency Rate: 0.19
  • Severity Rate: 0.003

Promotion Framework

Daifuku has established a Central Health and Safety Committee, which is under the direct control of the CEO. Based on the prioritization of safety above everything else, the Committee is working towards the eradication of industrial accidents. Regional Health and Safety Committees and various expert committees (construction and installation/production/procurement) have been set up under this Committee to ensure safety in all Group companies, and establish health management systems throughout the Daifuku group. Daifuku has obtained the occupational safety and health management system certification (ISO 45001) at all its major sites. We are committed to continuing our safety culture cultivated over many years, and striving to make our workplaces essentially safe by identifying all potential risks.
Crown Sports Also, having experienced serious accidents in the past, we are now cooperating and sharing information with our suppliers through Safety Cooperation Associations and the Health and Safety Seminar for Suppliers. Through this cooperation and information sharing with suppliers, we are aiming to achieve safety based on mutual awareness and education.

Occupational Safety and Health Management Promotion System

Safety Initiatives

Frequency rate and severity rate KPI

The Daifuku Group uses an accident frequency rate and severity rate as safety management indicators. We share this and other information, and provide appropriate guidance and safety awareness to departments that need to improve their safety measures.
Although we achieved the target severity rate in fiscal 2019, regrettably we were unable to reach the target frequency rate. We will continue to educate employees on safety using mainly danger-simulation methods, while also raising their awareness of workplace safety. We will review work methods to eliminate dangerous tasks and implement other work practices that don’t need to be done by people, so that we can continue to reduce the number of accidents that occur.

Frequency Rate:
The number of casualties per one million employee-hours worked at bases and companies. This rate indicates the frequency of accidents.
FY 2019 target: 0.19, FY 2019 result: 0.63, FY 2020 target: 0.19
Severity Rate:
The number of lost work days experienced per 1,000 work hours. This rate indicates the severity of accidents.
FY 2019 target: 0.003, FY 2019 result: 0.003, FY 2020 target: 0.003
  • * About change of target value
    We expanded the scope of safety management in our business activities to also include subsidiaries and partner companies and revised the target figures for frequency rates and severity rates from 2018.

Safety Training

Safety training program

Skills, awareness, and knowledge are required to work safely. Our employees take skills training courses taught by external organizations to improve their skills. They also participate in special training courses inside and outside the company to develop awareness and aquire knowledge. We provide special training in-house for operating cranes, as well as low voltage training and special training for grinding wheel handling etc.

Safety training facility

Safety Training Facility

Crown SportsWe train employees to understand risks, maintain awareness of safety, and act safe by providing them with simulated experiences of dangers at installation and manufacturing sites. We also extend training to our partners' employees in the same manner.

Danger-simulation education

Safety Training Facility

Crown SportsDanger-simulation education aims to raise the safety awareness of each employee, and make up for any lack of workplace experience, by simulating dangerous situations so that employees can viscerally experience them as a direct and real threat to their workplace safety. We have started using virtual reality (VR) to also visually recreate the dangerous processes leading to industrial accidents that were difficult to simulate using existing equipment. We are using auxiliary devices that enable employees to experience the simulated shock and sensations felt during an accident.

Safety training worldwide

Safety Training Worldwide

Crown SportsDaifuku implements training on safety management, methods, risk assessment, work safety standards, and so forth, for supervisors in installation departments at Group companies in the same manner as the training implemented in Japan, to improve the level of safety management.

Safety Activities

Health and safety seminar for top management

To prevent workplace accidents, a high level of safety awareness in top management is important, and seminars are held every year to establish a safety oriented culture within supplier and Daifuku management. At these seminars, we are also aiming to raise awareness of safety through an award program that commends suppliers who actively carry out safety and health initiatives.

Global Safety Meeting

In line with the globalization of our business, we hold a Global Safety Meeting every year, to exchange safety related information throughout the Daifuku Group. At this meeting, we introduce safety-focused initiatives at Group companies worldwide, in order to deepen the understanding of differences in working environment and to raise the standard of safety across the Daifuku Group.

Improving health and safety

Safety Training Worldwide

Daifuku has been operating in concordance with the Occupational Health and Safety Assessment Series (OHSAS) 18001, and continually striving to reduce and manage health and safety risks using risk assessments and by implementing health and safety initiatives. Furthermore, in transitioning to the new standards, we focused on building on our existing efforts and improving occupational health and safety performance, and subsequently acquired ISO 45001 Certification. We will continue to work on clarifying and improving occupational health and safety issues throughout the organization, from management to all employee levels, and strive to establish and enhance the Daifuku safety culture.

Joint safety patrol by three affiliates

Safety patrol

Crown SportsIn May 2019, twelve executives from Daifuku (China) Co., Ltd., Daifuku (China) Manufacturing Co., Ltd., and Daifuku (China) Automation Co., Ltd. conducted a joint safety patrol of an automated warehouse installation at a customer site. The purpose of the patrol was to raise and highlight employee safety awareness.

Preventing traffic accidents

Preventing traffic accidents

Daifuku is taking physical measures to eliminate traffic accidents in company cars. Specifically, the mandatory installation of autonomous emergency brakes (AEB), back monitors, rear corner sensors, and telematics drive recorders in our entire fleet of around 800 company cars. Additionally, managers are notified via mail sent by the drive recorder when dangerous driving occurs. This enables managers to be immediately updated on the driving situation, and prevents traffic accidents from becoming a common occurrence.

Formulating Daily Health and Safety Standards

Formulating Daily Health and Safety Standards

Daifuku has drawn up its own health and safety standards for factories and construction and installation sites; in February 2020, we issued a new set of standards aimed at preventing accidents in daily activities. These standards list examples of safe circumstances and actions to take in daily activities. We will use e-learning and other methods to ensure all Daifuku employees are aware of the Daily Health and Safety Standards.

Occupational Health and Safety Management System Certification

All production sites and primary locations in Japan, and all main production sites overseas, have obtained and maintained certification for occupational health and safety management systems such as ISO 45001. As of January 2020, in terms of sales ratio production has been 100% certified in Japan and 31% certified overseas.